Booking policies

Please review these policies before booking your appointment.

  • Booking & Deposits

    All deposits are nonrefundable. Final balances may be paid by Zelle, cash, or Apple Pay.

     If you reschedule at least 48 hours in advance, your deposit may be transferred to another appointment within the same month.

    Please select all desired add-ons when booking so enough time can be reserved for your service.

    Appointments outside my regular availability require a $50 squeeze-in fee for the current month or a $100 fee to book a future month.

  • Cancellations & Rescheduling

    Please make any changes to your appointment at least 48 hours in advance. 

    Reschedules or cancellations made within 48 hours of your appointment will be charged 50% of the appointment balance to the card on file.

  • Late Arrivals & No-Shows

    If you’re running late, please let me know as soon as possible. 

    Arrivals 15 minutes or more after your scheduled time may be treated as a late cancellation. 

    No-shows will be charged the full appointment balance.

  • Travel appointments

    Travel appointments require a $200 minimum and are available within Miami-Dade and Broward counties. 

    For long-distance travel, out-of-state appointments, weddings, or major projects, please email hon3y.hair@gmail.com.

Frequently asked questions

When do appointments open?

Appointments open on the 21st of each month for the following month. For example, February appointments open January 21st. If no availability appears on the scheduling site, that month is fully booked. Appointments tend to fill quickly, so I recommend booking early.

Is my deposit refundable?

Deposits are nonrefundable. If you reschedule at least 48 hours before your appointment, your deposit may be transferred to a new date within the same booking period.

What if I need to reschedule or cancel?

Please make any changes at least 48 hours before your appointment. Cancellations or reschedules made with less than 48 hours’ notice are subject to a charge of 50% of the appointment balance.

What happens if I’m running late?

Please let me know as soon as possible if you’re running behind. I’ll do my best to accommodate you, but arriving more than 15 minutes late may mean we need to adjust or cancel your service to respect the appointments that follow.

What if I miss my appointment?

A missed appointment without notice is charged at the full appointment balance. Any unpaid no-show balance must be resolved before booking again.

How do I pay the remaining balance?

Your remaining balance is due at your appointment. I accept cash, card, Apple Cash, and Zelle. Card payments include a 5% processing fee.

Can I add services to my appointment?

Please select all services and add-ons when booking so I can reserve the right amount of time for you. If you’d like to make a change afterward, reach out before your appointment. Additional services depend on availability and may not always be possible.

What is a squeeze-in fee?

A squeeze-in is an appointment arranged outside my regular availability during the current booking period. When I’m able to accommodate one, an additional $50 fee applies. If you’d like to book for a future period before appointments open, pre-booking is available for a $100 fee. Both fees are separate from the cost of your service.

Do you offer travel appointments?

Yes! I’m available for select travel appointments, including house calls,special events, and bridal styling. House calls have a $200 minimum. To inquire, please email hon3y.hair@gmail.com with your date, location, and the services you’re interested in, and I’ll follow up with availability and a quote.

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